You need a better way to help clients and keep them happy. You’ve invested in Service Cloud to help you reach those goals, but now you need to set it up, train the team, and work through integration.
Your goal is to keep customers happy. You’ve invested in Service Cloud to help you reach that goal, but now you need to set it up, train the team, and work through integration.
If you’re busy concentrating on implementing your new tool, you could be missing valuable interactions with customers. You already know the importance of getting back to clients, don’t risk turning customers into complaints with a system that doesn’t work well across teams.
Give the personalized support your customers want. Reach them with a solution set up for success. We give you the help and support you need to help and support your clients.
Service Cloud Consultant
Service Cloud Administrator
Service Cloud Advanced Administrator
Maintain and Customize Service Cloud Applications
Build Reports, Dashboards, and Workflows
Design Contact Center Solutions that Make Use of Cases, Knowledge Base, and Portals
Design Interaction Channels and Build Interfaces to Maximize Agent Productivity
Manage Users, Data, and Security
Manage Data and Design Analytics that Track Key Industry Metrics
Case Management
Account and Contact Management
Case Routing
Lightning Console
Automation with Macros