Public Sector

Streamline services and improve transparency with Salesforce

Modernizing Government Services with Salesforce Public Sector Solutions

Offprem helps public sector agencies digitize operations and elevate constituent service delivery. With Salesforce Public Sector Solutions and Experience Cloud, we enable faster case resolution, modern digital portals, and transparent reporting—all within a secure, scalable platform.

Supporting Agencies at Every Level

Whether you’re managing permits, service requests, or emergency response—Offprem helps you serve smarter, faster, and more transparently.

Federal & State Agencies

Local & Municipal Governments

Transportation & Infrastructure

Utilities & Public Works

Emergency Services & 311 Operations

Digital-First Services, Citizen-Centric Results

Create Modern Constituent Portals

Digitize public service intake and self-service requests using Experience Cloud.

Ensure Compliance and Audit Readiness

Use Public Sector Solutions to track interactions, permissions, and changes for easier audits.

Deploy 311 and Case Management

Implement Agentforce for efficient case routing, tracking, and resolution across departments.

Enhance Communication Across Channels

Send timely updates and alerts through Mobile Studio, SMS, and email—keeping citizens informed.

Need help navigating complexity of Salesforce—or aligning your data across platforms?