Turning inbound faxes into structured records with far less manual effort Axena Health, a women's health company redefining the standard of care for pelvic health conditions through clinically proven, non-invasive treatments, receives a steady flow of inbound faxes: referrals, prior authorizations, clinical notes, insurance cards, medical...
Enterprise AI Integration with Governance, Reliability, and Control Using Large Language Models (LLMs) in a business-critical process introduces real risk. While tools like OpenAI can accelerate insight and analysis, they can also become opaque and difficult to govern if not implemented correctly. When a national leasing organization...
Change is inevitable; but sometimes it doesn’t wait its turn. When the National Association of Music Merchants (NAMM) decided to move from Nimble CRM to Salesforce, the team was already in the middle of standing up a new ERP system, NetSuite. On top of that, the...
Franchising is all about replication, consistency, and growth. Whether you’re opening your second location or expanding well beyond that, the systems behind your franchise must be as scalable as your business ambitions. That’s where the Salesforce ecosystem, when implemented strategically, becomes a cornerstone of franchise...
In today's world, every person and every business has data in more than one system. Sometimes those systems communicate effectively and seamlessly. Sometimes they don't. But what is an API (Application Programming Interface) and how does that come into play? What is an integration platform and...