In today's world, every person and every business has data in more than one system. Sometimes those systems communicate effectively and seamlessly. Sometimes they don't. But what is an API (Application Programming Interface) and how does that come into play? What is an integration platform and...
Offprem is pleased to announce that we are joining Provisio Partners at the Human Services Hub at Dreamforce. Provisio and Offprem will bring together Nonprofit organizations, Philanthropies, Social Sector Agencies, and Ecosystem Partners for a day of education and collaboration. About Provisio Provisio exclusively serves social and...
Understanding the Synergy Between Data Cloud and MuleSoft: Key Differences and Use Cases In the ever-evolving landscape of data management, businesses are increasingly seeking ways to streamline and enhance their data ecosystems. Two pivotal tools in this realm are Salesforce Data Cloud and MuleSoft. While both...
Engagement Scoring with Salesforce Data Cloud: A Success Story with Team RWB At Offprem Technology, we’re always excited to share how innovative solutions can transform organizations and enhance their operations. Today, we’re highlighting a compelling case study on how Team Red, White & Blue (Team RWB),...
What is a Sender Authentication Package (SAP)? A Sender Authentication Package is a SKU that is made up of 4 distinct products: A Dedicated IP AddressA Private Domain Account Branding (Link Wrapping)Reply Mail Management (RMM) The combination of these four products allows for verified, authenticated sending in a way...
Automation in Marketing Cloud Automation in Marketing Cloud can be accomplished in two different tools: Automation Studio (clever name) and Journey Builder. So, what are they? And how do they differ? Why have two automation tools at all - isn't that redundant? What is Automation Studio? Automation...
We are honored + excited to announce Offprem has recently been made a Summit Partner, which is the Salesforce Consultant Partner Program’s highest ranking tier!...
Once your discovery is complete, meaning that your product has been configured and tested, it is time to get your platform active. This is done in the “Go-Live” stage and is the final step of the project. To help make the process as smooth and...
“Web Tracking” can refer to quite a few things, but most often, it relates to being able to take action based on a user’s behavior on a website. This could include; which pages they land on, the duration they’re on those pages, even where their...
Have you been hearing the term SSL lately and don’t know what it is? Are your emails and messages not being delivered properly? Are your customers receiving a “NOT SECURE” message when trying to access your site? Well then, it may be time to make...