Author: Seraphima Mixon

14 Jul Sender Authentication Package(SAP) – What is it and do I need it?

Posted at 17:45h in Salesforce Marketing Cloud by Seraphima Mixon

What is a Sender Authentication Package (SAP)? A Sender Authentication Package is a SKU that is made up of 4 distinct products: A Dedicated IP AddressA Private Domain Account Branding (Link Wrapping)Reply Mail Management (RMM) The combination of these four products allows for verified, authenticated sending in a way...

31 Dec Offprem Technology is Now a Salesforce Summit Partner

Posted at 17:50h in Offprem Announcements by Seraphima Mixon

We are honored + excited to announce Offprem has recently been made a Summit Partner, which is the Salesforce Consultant Partner Program’s highest ranking tier!...

05 Aug Ensure a Successful Project Go-Live

Posted at 15:25h in Salesforce Implementation Partners by Seraphima Mixon

Once your discovery is complete, meaning that your product has been configured and tested, it is time to get your platform active. This is done in the “Go-Live” stage and is the final step of the project. To help make the process as smooth and...

18 May Web Tracking in Marketing Cloud

Posted at 16:19h in Salesforce Marketing Cloud by Seraphima Mixon

“Web Tracking” can refer to quite a few things, but most often, it relates to being able to take action based on a user’s behavior on a website. This could include; which pages they land on, the duration they’re on those pages, even where their...

04 May SSL Certificates

Posted at 19:06h in Salesforce Marketing Cloud by Seraphima Mixon

Have you been hearing the term SSL lately and don’t know what it is? Are your emails and messages not being delivered properly? Are your customers receiving a “NOT SECURE” message when trying to access your site? Well then, it may be time to make...